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Demystifying GDPR: checklist for retailers

The General Data Protection Regulation (GDPR) is the new framework devised by the European Union to help safeguard people’s rights when it comes to their personal data, coming into effect on 25 May 2018. The new rules will add increased ...

Preventing pests in your premises

David Cross, head of the technical training academy at Rentokil Pest Control, provides some top tips for independent retailers this winter The problem  I’ve read in the news that rodents will be prevalent across the UK this winter. How can I prevent ...

How do I step back and plan for future?

Chris Roberts from advisor Franchise Finance offers some tips on setting clear business objectives and keeping track of your financial performance throughout the year The problem As the owner of a small store, I seem to find myself caught up in ...

Planning for a healthy business

Having a business plan and monitoring a store’s performance are both vital for the health of a convenience outlet, as Mike Dennis reports The independent convenience store sector is faced with a number of pressing issues, taking in annual rises ...

Managing the risk of property disrepair

What are the obligations of a retailer to keep their leasehold property in good repair and what should business owners do to mitigate the risk of a claim from their landlord? The problem The terms of the leasehold agreement on ...

All change for new pound coin

A retailer seeks advice on preparing for the introduction of the new £1 coin next month, while another weighs up the options when looking to buy a new store The problem When is the new £1 coin due to come ...

How do I find a suitable site for a new store?

The problem I’m looking to buy a new store, but I have some quite stringent requirements as to the type of property I want and the location. What’s the best way to go about finding a suitable site? Expert advice ...

Crackdown on illegal workers

How will the new Immigration Act impact on retailers and what checks do they need to carry out to make sure they are not employing staff who do not have the right to work in the UK? The problem What ...

Alcohol Wholesaler Registration Scheme

Retailers seek advice on the new Alcohol Wholesaler Registration Scheme and on what you can do if you want to open an off-licence in a Cumulative Impact Zone The problem Do I have to make sure the wholesaler I buy ...

Weighing up the situation

In our latest extract from the Assured Advice guides produced by the Association of Convenience Stores, we take a look at the rules surrounding loose produce The problem I have recently started selling loose fresh produce in my store. What ...