Thornton’s Budgens Crouch End, north London, has won Budgens store of the year 2012 at this year’s annual Budgens conference and gala dinner.
Having won the title for ‘best big basket store over 5,000 sq ft’, Amdrew Thornton went on to pip the three other finalists through his “highly noticeable commitment to customer service”, local community involvement, specialist meat, fish and hot-food departments, low carbon commitment and “living the Budgens’ values”.
Awards judge Scott Annan, who has consulted in convenience, food and fuel retailing for 20 years and across five continents, said Thornton’s business vision of “truly serving the heart of the community by promoting a more positive approach to life through the celebration of great food and inspiring business practice” was clearly visible.
Thornton drew on his in-depth consumer insight to focus on the fresh offer, value for money to the customer and supporting the local community when he re-launched the store in 2011.
So far his ‘Pennies for Plastic’ campaign has raised over £120,000 for local charities and he’s won a number of local awards in the last 12 months, including ‘London’s Green Business of the Year’. His desire to take the fight to the competition in one of Britain’s most competitive high streets shows his commitment to winning in today’s retail environment.
There were four categories in the Budgens store of the year awards and winners were awarded for each:
• Best high convenience shop – Vipul and Dee Vaidya, Budgens Bow
• Best high convenience forecourt – Philip and Lesley Tout, Budgens Nailsea
• Best big basket store under 5,000 sq ft – Guy Warner, Budgens Broadway
• Best big basket store over 5,000 sq ft – Andrew Thornton, Budgens Crouch End
Budgens also awarded the ‘best new store of the year 2012’ to Jeremy Symonds, Budgens Wells.