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Editor’s Comment: Blurring the boundaries between pharmacy and convenience

Editor’s Comment: Blurring the boundaries between pharmacy and convenience

When I first heard the news that Bestway was to spend £620m buying up 700 pharmacies from the troubled Co-operative Group, I must admit I thought little of it, at least from an independent retail perspective. After all, Bestway’s empire also includes White Pearl, the rice importer, a $262m cement manufacturing business and the second-largest private bank in Pakistan – none [...]

📅October 17, 2014

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Skingers says: Sparkling opportunities in wine

Skingers says: Sparkling opportunities in wine

Last week I had the opportunity to meet with Vicki Williams, category manager for Freixenet, the sparkling Spanish wine, who told me just how well the wine is doing in the independent trade. Sparkling wine is now a £500m market within independents, she said, accounting for 25% of all sales – up by nearly one-third over the last year. “Unfortunately, less [...]

📅October 17, 2014

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Why the so-called ‘death of the high street’ is a huge opportunity

Why the so-called ‘death of the high street’ is a huge opportunity

The recent news that there’s been a sharp increase in the number of high street shops closing will have surprised no one, says Dan Todaro, managing director at Gekko. He writes: It seems a common occurrence that a large retailer goes into administration, leaving yet more ‘To Let’ signs. Town centres saw 406 net shop closures compared to 209 in the same [...]

📅October 15, 2014

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The challenges facing the ‘big four’ supermarkets

The challenges facing the ‘big four’ supermarkets

The press are having a field day with recent announcements about over stated profits at Tesco and declining sales at Sainsbury’s,  says Alex Munro, proprietary partner in Knight Frank’s Retail Agency. He writes: Morrisons has decided to go head-to-head with discounters in a price war. This is great news for the customer who is getting savvier about their weekly shopping and taking [...]

📅October 13, 2014

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Harnessing smartphone technology can cut queues and increase loyalty

Harnessing smartphone technology can cut queues and increase loyalty

Peter O’Toole, chief executive of Retail Merchandising Services (RMS), a firm that provides design and build, recruitment, training, technology, merchandising and distribution to blue chip retailers across the UK, says embracing smartphone technology could provide an opportunity for convenience stores to steal a march on larger supermarkets. He writes: New statistics from the British Retail Consortium have revealed that shoppers are [...]

📅October 10, 2014

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The evolution of convenience retailing – how will ‘Pay for Performance’ benefit manufacturers and retailers?

The evolution of convenience retailing – how will ‘Pay for Performance’ benefit manufacturers and retailers?

Scott Annan, principal at Blue Ananta, explores how convenience is rapidly changing. He says that while consumers are shopping more frequently or even daily for regular needs and tonight’s meal, industry defined spaces between grocers, discounters and convenience have blurred to ‘What’s convenient for my needs’ shopping.  He continues… These changes raise important questions for how retailers and manufacturers work together: What [...]

📅October 9, 2014

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Supermarket woes caused by forgetting customers

Supermarket woes caused by forgetting customers

Phillip Adcock, head of shopper behaviour specialist SBXL, looks at the reasons behind the current crisis of confidence in the UK grocery sector Major supermarkets in the UK have become so obsessed with fighting each other and fighting their suppliers they have forgotten all about the customer. The current woes being suffered by Tesco and others are the result of putting too [...]

📅October 7, 2014

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Building capability in the convenience channel

Building capability in the convenience channel

James Harries, senior retail analyst at industry think-tank IGD, looks at what small store operators can learn from the multiple grocers and how having the right people in the right place is crucial “England is a nation of shopkeepers”. What did Napoleon mean when he quoted Adam Smith back in the 18th Century? Whether you believe it was simply a statement of [...]

📅October 6, 2014

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Editor’s Comment: Retail Industry Awards 2014

Editor’s Comment: Retail Industry Awards 2014

The Retail Industry Awards are always the highlight of the year as far as this magazine is concerned, but I have to say the 2014 event was one of the best yet. It was great to meet up with so many proud and enthused independent retailers and see them rewarded for all their hard work – work that so often [...]

📅October 3, 2014

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Skingers says: Peel-open packs

Skingers says: Peel-open packs

Every now and again I see a product launch or packaging innovation and think, why didn’t they do that a long time ago? This was illustrated recently when Seabrook Crisps launched an innovative peel-open pack of crisps followed, the very next week, by the launch of Chips Ahoy! cookies from Mondelēz – in peel-open packs. To explain, the re-sealable flap on the [...]

📅October 3, 2014

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