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The drivers of change

The drivers of change

There seems to be something of a debate within our industry at the moment over whether UK shoppers are really switching from big main grocery shops to smaller, more frequent shops, says Iona Carter, director at independent shopper research agency Shoppercentric. She writes: It’s a hugely important debate because the big four grocery retailers are turning their sights from large format [...]

📅July 28, 2014

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Editor’s comment: Tobacco plain packs

Editor’s comment: Tobacco plain packs

Not every independent retailer we spoke to at the Bestway cash and carry in Park Royal last week was opposed to plain packaging for tobacco products, but the vast majority either had concerns about the government’s planned move or hadn’t thought through the potential consequences. The main worry was that the uniform packs with brand names written on them in a [...]

📅July 25, 2014

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Skingers says: Opportunities in the spirits market

Skingers says: Opportunities in the spirits market

William Grant & Sons (formerly First Drinks) has just published its 2014 Market Report, which reveals current consumer trends and how shopper habits are changing as we emerge form recession. The saddest fact was that only 1% of convenience shoppers actually buy spirits in their local shops. Marketing director Gary Keogh said this provided an “opportunity to build further growth” because [...]

📅July 25, 2014

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Editor’s comment: Retailers urged to be patient following Costcutter switch

Editor’s comment: Retailers urged to be patient following Costcutter switch

One of the biggest shake-ups in the history of the symbol sector has taken place this month, with Costcutter’s long-awaited and sometimes acrimonious divorce from Nisa finally becoming a reality. Inevitably, there have been some teething problems associated with the switch to the new supply deal with Palmer and Harvey. Retailers have been in touch complaining of delivery no-shows, missing paperwork [...]

📅July 11, 2014

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Skingers says: Highlight deals to build business

Skingers says: Highlight deals to build business

A couple of weeks ago, I attended the Nisa Retail Summit in Sutton Coldfield, Warwickshire, where a mix of retailers and suppliers were updated on Nisa’s plans for the future – and there’s one idea I’d like to share with you. Nisa, like most of the symbol group operators, produces an illustrated leaflet highlighting the best deals in-store. Marketing director Ian Bishop [...]

📅July 11, 2014

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Will click and collect supersede home delivery for grocery retailers?

Will click and collect supersede home delivery for grocery retailers?

The recent announcement that Ocado has broken into profit for the first time will be a welcome boost for the online grocery sector, says Alex Munro, proprietary partner in Knight Frank’s Retail Agency. He writes: The purely online retailer said it made an underlying pre-tax profit of £7.5m in the 24 weeks to May 18, against a £1m loss for the same [...]

📅July 10, 2014

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It’s time for independents to embrace supermarket development

It’s time for independents to embrace supermarket development

Town-centre supermarkets can work in favour of independent retailers, says high streets campaigner Clare Rayner Too often, major supermarkets, such as Tesco, are blamed for the “death of the high street”. My belief is that larger, out-of-town retailers can be to blame for this: within towns, where supermarkets offer free parking and vital services, the local community is encouraged to stay [...]

📅June 30, 2014

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Editor’s comment: Summer of sport and warm weather boosts retailer optimism

Editor’s comment: Summer of sport and warm weather boosts retailer optimism

England’s early exit from the World Cup will no doubt take a bite out of retailers’ profits south of the border (although some Scottish fans seem to have been more interested in the progress of Uruguay). Figures from analysts at IRI show British shoppers spent an extra £28m on booze during the first week of the tournament, up to and including [...]

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Skingers says: Forward planning, ahead of the tobacco display ban

Skingers says: Forward planning, ahead of the tobacco display ban

The tobacco display ban, which comes into force on 6 April next year, may sound as if it’s a long way away, but the trade is already stepping up its support for independent retailers. The various manufacturers have a raft of support available; it’s in their interest to help. ‘Going dark’, as it is termed, is going to make a lot [...]

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Shoppers don’t want Sunday trading laws to change

Shoppers don’t want Sunday trading laws to change

Is it time to change our Sunday trading laws? Association of Convenience Stores (ACS) chief executive James Lowman says this is a question that customers, retailers, ministers, other politicians and the general public have been asked frequently over the past few years and every time they consider it carefully, they conclude with the same answer. No. As recently as this March [...]

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