AF Blakemore, the Spar distributor to 700 stores across England and Wales, has renewed its EPoS service and maintenance agreement with Vista Retail Support, an independent EPoS maintenance services company.
Vista will continue to support the retailer over the next three years across its 260 sites, providing service on 578 lanes of in-store EPoS. This also includes service and maintenance on all its hardware in store.
James Lloyd, IT Manager at AF Blakemore, said, “Our EPoS system is an essential part of our business. We need our systems running efficiently at all times.
“We have a great relationship with Vista and they are one of our most trusted suppliers. Vista understands what we need as a business in order for our estate to run smoothly and efficiently at all times.
“We chose to renew our contract due to the consistent level of service we have received over the last ten years. The service levels are consistently high and the call out response is faultless. Vista made our decision to renew with them an easy one.
“We didn’t hesitate when it came to signing up for a further three years.”
Richard Cottrell, sales and marketing director at Vista Retail, said, “AF Blakemore understands that providing its customers with a faultless experience when they enter a store is crucial.”
Source: Vista Retail
