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Industry News
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Thursday, 02 July 2009 |
Waitrose and Marks & Spencer have scored highly in a survey on customer service.
An Institute of Customer Service survey reveals "world-beating customer service is thriving in the UK" and giving confidence to companies to look beyond the recession.
More than 46% of consumers think Britain is best for how well they are treated, surging ahead of the US on 25.5%.
Germany is a long way behind in third on 7.9% ... |
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Industry News
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Wednesday, 01 July 2009 |
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A fresh wave of retail closures is likely to hit the UK shortly, claims vacant property expert Safe Estates.
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Industry News
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Wednesday, 01 July 2009 |
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Marks & Spencer (M&S) saw like-for-like sales drop by 1.4% in the UK during the three months to 27 June, the retailer said today.
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Industry News
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Tuesday, 30 June 2009 |
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Retailer The Mills Group has completed the acquisition of five stores from supermarket chain Sainsbury's in a deal it hopes will increase annual turnover by 10%.
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Industry News
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Tuesday, 30 June 2009 |
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Morrisons, Asda and Aldi were the big supermarket winners in the Quality Drink Awards (QDA), the annual alcoholic drinks competition run by Independent Retail News and Talking Retail.com.
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Industry News
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Wednesday, 24 June 2009 |
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The Co-operative Group is next month (July) returning with a fresh burst of TV activity featuring its "Good for Everyone" commercial, which is the first to use Bob Dylan's iconic song "Blowin' in the Wind".
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Industry News
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Tuesday, 23 June 2009 |
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The grocery market is continuing to "ride out the recession", with the latest TNS Worldpanel grocery market share figures, published today for the 12 weeks ending June 14, showing the sector growing strongly at 6.5%.
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Industry News
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Tuesday, 23 June 2009 |
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Warmer weather and slowing food inflation have boosted volume and value sales in the UK grocery market, with Waitrose turning in an "impressive performance" over the last month, according to figures out today by market research company Nielsen.
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Industry News
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Monday, 22 June 2009 |
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The Midcounties Coperative Group was unveiled today as one of the nine new CommunityMark achievers for 2009 by Business in the Community.
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Industry News
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Thursday, 18 June 2009 |
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A goat's cheese from Dorset has won the final of Tesco's annual Cheese Challenge to find the next generation of Britain's small cheese producers.
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Independent News
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Wednesday, 17 June 2009 |
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A ban on tobacco displays in shops could cause more than three-quarters of Britain's corner shops to close, claims a new survey.
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