UK retailers only have one chance to get it right when it comes to customer service: six out of 10 UK consumers (62%) say that if they receive bad service once, they will never buy from that company again, according to new research by car hire company Enterprise Rent-A-Car.
News
Sainsbury’s joins with designer Matthew Williamson for Comic Relief
3 February 2012
British designer Matthew Williamson has collaborated with Sainsbury’s to create limited edition stylish shopping bags to raise money for Sport Relief.
Carbonated soft drink cans see market growth of 5.6% in 2011
3 February 2012
The Can Makers, the body representing the UK manufacturers of beverage cans, has revealed that carbonated soft drink can shipments are up 5.6%, with 273 million additional units shipped in 2011 compared with 2010. In total, 5,118 million cans for soft drinks were shipped in 2011.
Caravan Diamond Ball to auction Olympics final tickets
3 February 2012
Caravan has just announced it has a limited number of Olympics final tickets available at a special ‘money can’t buy’ auction during the Annual Diamond Ball on Friday 9 March 2012 at the London Hilton on Park Lane.
Tesco appoints new UK chief operating officer
2 February 2012
City firm Shore Capital has welcomed reports that Chris Bush is taking over as UK chief operating officer for Tesco.
Sainsbury’s first to launch UK-grown lime leaves
2 February 2012
Sainsbury’s is the first retailer to sell fresh kaffir lime leaves, which are now available in selected stores.
Local shops welcome consultation on Victims Code
2 February 2012
Retailers and staff who are victims of violent crime are set to be treated the same as any other victims as a result of changes to the Victims Code announced by justice secretary Ken Clarke, on Tuesday, according to the Association of Convenience Stores (ACS).
The Co-op doubles apprenticeship offering for young people
2 February 2012
The Co-operative Group has announced its set to recruit 800 new apprentices – double the number recruited last year – in the run up to National Apprenticeship Week.
Morrisons acquires meat processing plant in Cheshire
2 February 2012
Morrisons has announced an agreement to acquire a 105,000 sq ft meat processing facility in Winsford, Cheshire from Vion UK Ltd.
Londis announces its most ‘successful year’ for growth
2 February 2012
Londis sales director, ‘Paul Courtney’, has declared 2011 as Londis’ most successful year for growth within its multiple accounts businesses.
