My client is a new and very rapidly growing business. They are in the gardening/horticultural industry and have recently expanded with plans to grow a lot more in the near future. They are extremely passionate about delivering exceptional customer service, this will ensure moving forward, they not only retain existing customers, but also increase the sales turnover of their site. You must have a great personality, great interpersonal skills, cooking experience and have a real desire to progress with a successful business.
Main purpose of the Job
*To assist the restaurant manager in the day to day running of business in the Coffee Shop
*Supervising staff, cash handling
*Stock-taking, ordering supplies and undertaking cooking duties when necessary Ensuring that the environment is kept above the standards required
Staff Supervision
*Supervising of various staff FT PT and weekenders
*Use initiative to motivate them and keep all the jobs in the coffee shop covered
*Dealing with suppliers and stock
*Choose product and place orders
*Chase orders
*Sign off the invoices and give to Accounts dept.
*Make orders from the White Board
Cooking
*Supervise the Chef during the week and choose what menus to have
*At weekend responsible for cooking the pastries and scones, 2 main course , soup option, jacket potato and filling and a dessert.
*In week = minimal but weekend do all the cooking
Customer care
*Ensure customers receive a good service, that the restaurant is clean and tidy at all times
*Deal with customer complaints effectively
*Form good relationships with customers
Accountancy
*Cash handling
*Stock taking
*Looking at gross profit margins and budgets
Other Duties
*IT duties of adding records to the computerised system, research, marketing ideas,etc.
*Cle
