General Store Manager Designate - Leading Retailer (Oxford Street, Central London)
The Company:
Our client is one of the UKÕs most recognisable and prestigious retailers and was founded well over 100 years ago. With a store portfolio of over 100 stores and an annual turnover into the billions. They specialise in branded designer goods with departments including clothing, homeware, cosmetics, food services, childrenswear and accessories. They are renowned for their exceptional customer service and enticing store layouts resulting in a great environment for customers and employees alike.
Job Role - Store Manager Designate:
- To maximise store sales performance to meet all commercial targets
- To develop and manage the team to deliver the Company service expectations
- To minimise all costs to maximise the store contribution
- To recruit, manage, lead and develop the store team to deliver the highest company service and operational standards
- To ensure all store standards reflect the clientÕs image
Accountabilities:
Sales:
- Achieve store sales, store card and mail order targets to deliver a positive contribution.
- Maximise the commercial performance of the shop by monitoring and reviewing stock control.
- Manage space, always ensuring this is operating to optimum productivity.
- Ensure delivery is prioritised effectively and fully completed within agreed timescales.
- Ensure replenishment systems are effective to ensure all options of stock in all available sizes are on the sales floor at all times to maximise sales.
- Works in partnership with B & M to ensure store packages are aligned to the customer profile.
- Consistently review service levels in store and take action to improve customer retention and brand loyalty.
Costs:
Achieve all cost targets by:
- Monitor and review stores staffing costs/staff schedul
