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The total cost of retail crime in the UK was £3,863m in 2008, with over £1,595m lost due to customer theft. On a daily basis retailers have to face-up to the threat of shoplifting, attacks on employees and staff theft, so it is worth taking the time to consider the security options available. Glenn Davies, video business product manager at ADI Global Distribution, offers advice on installing effective and efficient security systems.
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Alan Townsend, crime prevention advisor to the Metropolitan Police Flying Squad, has prepared a booklet detailing practical steps that can be taken by retail staff to reduce the risk of robbery. Guidance includes:
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In response to figures released by St George's University that said that number of deaths associated with Volatile Substance Misuse have risen, charity Frank has released some hints for retailers. |
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Hearing device manufacturer Phonak offers a range of advice tips designed to help retailers serve customers with hearing difficulties. |
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Q: I want to update the insurance policies for my store, but I don’t know where to start. Please can you give me some advice? |
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From 1 October 2008 UK legislation requires pictorial health warnings (PHWs) to be displayed on all tobacco products manufactured for the UK market. |
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I have to make one of my employees redundant and I want to be sure I follow the correct procedures. Can you advise me on the necessary steps?
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With 10m people living in the UK with a disability covered by the Disability Discrimination Act 1995, it’s vital that you're up-to-date with your obligations.
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 Gallaher understands that it can be difficult to keep on top of all the changes that are taking place in the tobacco market in the UK and is committed to keeping retailers informed of changes in legislation, such as the introduction of Pictorial Health Warnings on packs. |
 Simon Jones, health and safety partner at leading law firm, Cobbetts, gives his top tips on keeping your staff safe and well and protecting your business from litigation in the wake of the tobacco age change. |
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