You may well have established a good relationship with the sales representatives who call on you regularly, but what about those who call by chance?
Factsheets
Refuse someone service: Talking Retail’s how to guide
30 April 2007
You have the right to refuse serving your customers and in some instances the responsibility, i.e if someone drunk is demanding to buy alcohol. Helpful advice is offered to defuse a potentially embarrassing, or even violent, situation.
Choose the best refrigeration equipment: Talking Retail’s how to guide
30 April 2007
Food Hygiene Regulations make clean, new equipment of utmost importance. We set out pointers to get the most from your refrigeration section.
Contact your local council: Talking Retail’s how to guide
30 April 2007
Wherever you live, in London, the counties or a metropolitan area, you will be covered by different levels of government. These different councils are explained.
Draw up a contract of employment: Talking Retail’s how to guide
30 April 2007
Employers are required to give all employees, except those taken on less than a month, a contract of employment. Actionline has prepared a list of terms which should be included in this.
Ban someone from your store: Talking Retail’s how to guide
30 April 2007
Your shop is private property. There is an implied invitation for customers to come in and shop, but you are fully entitled to ban someone from entering the premises. We explain how.
Advertise your shop: Talking Retail’s how to guide
30 April 2007
Tips on how to keep your shop in the public eye.
Choose an accountant: Talking Retail’s how to guide
30 April 2007
Your accountant is vital to your business- so choose him with care. Dealing with PAYE and VAT, preparing accounts and statutory returns, a good accountant will help reduce your tax bill.
50 tips for better profit
30 April 2007
Would you like an extra 15p from every customer who uses your shop?
