Retail Grocery Blogs

Shopper decision making: the facts
Talking Points
Tuesday, 23 June 2009
siemon_scamelll-katzThe time has come for the in-store community to stop parroting simplistic and arbitrary figures devised to justify the point-of-sale industry and take a look at the facts about shopper decision making, argues Siemon Scamell-Katz, founder of TNS Magasin.

This isn't wilful provocation: the current widespread misapprehension is dangerous. It is undermining the efforts of brands and retailers in their new product development, packaging, m...
 
Despite recession, retailers can be optimistic
Talking Points
Wednesday, 03 June 2009
It has been a rocky 18 months, characterised by a decimated high street and a crumbling pound. But as 2009 marches on, brands and retailers can learn much from the British public's response to last year's alarming trends, says Richard Bussy, Consultant, TNS.

TNS measures UK consumer confidence on a monthly basis, through the Nationwide Consumer Confidence Index (NCCI). This Index stayed broadly steady in the run up to October 2007, but changed sharply in November when Northern Rock collapsed.

Since then, confidence has fallen steadily, dropping from 94 points in Octobe...
 
Retailers must make the most of customer satisfaction data
Talking Points
Friday, 22 May 2009
xavier_cfi_groupXavier Quenaudon, Vice President, CFI Group, discusses how to maximise scarce resources during the economic downturn

The economic downturn has significantly changed consumers' perceived needs and spending behaviours. Seeking more value for their hard-earned money consumers are pursuing creative ways to stretch their dwindling budgets. In turn, under the pressure of unprecedented revenue losses, many retailers are attempting to cut operati...
 

Debate

Discuss the latest hot topics affecting the grocery retail sector in our online discussion forums.
Join the debate

TalkingRetail.com, Metropolis Business Publishing, 6th Floor Davis House, 2 Robert Street, Croydon, CR0 1QQ
TalkingRetail.com and Independent Retail News are published by Metropolis International Group Ltd, 140 Wales Farm Road, London, W3 6UG.
Registered in England no. 2916515

v2.0